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        phone support

        The Pros and Cons of
        How to Adapt Call Center Tactics to Chatting

        How to Adapt Call Center Tactics to Chatting

        Aug 09, 2012

        [caption id="attachment_1985" align="alignleft" width="300"] Courtesy of FreeDigitalPhotos.net[/caption] "Time is money." Ben Franklin coined this saying in the 1700s, and it's…

        6 Reasons Non-Profits Need Chat

        6 Reasons Non-Profits Need Chat

        Aug 07, 2012

        Live chat software has often been touted as a complete helpdesk solution for businesses, but it’s not just for customer…

        7 reasons why phones should not be your primary customer service channel

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