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        help desk

        Live Chat is Dead: Long Live the Text!
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        TOP 10 REASONS TO TRY LIVE CHAT ON YOUR WEBSITE
        Android App for the Live Chat System

        Android App for the Live Chat System

        Jan 11, 2013

        Our new Android?App is now available to LiveHelpNow?Live Chat System?subscribers in the Google Play Store free of charge! We offer…

        How to turn idle help desk agents into productivity powerhouses
        How to Adapt Call Center Tactics to Chatting

        How to Adapt Call Center Tactics to Chatting

        Aug 09, 2012

        [caption id="attachment_1985" align="alignleft" width="300"] Courtesy of FreeDigitalPhotos.net[/caption] "Time is money." Ben Franklin coined this saying in the 1700s, and it's…

        7 reasons why phones should not be your primary customer service channel
        Tracking and Improving the Effectiveness of the Help Desk

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